Membership FAQ

Membership Excerpt: 

Answers to Frequently Asked Questions.

Membership Body: 

I'm trying to buy tickets and I forgot my member number and/or password. Help!

No problem!

If you forgot your member NUMBER, click here.

If you forgot your member PASSWORD, click here.



How long is my membership good for?

Memberships are good for 12 months, ending on the last day of the month.  For example, if you purchase a membership anytime in March 2012, your membership expires March 31, 2013.


How will I know when my membership expires?

An expiration date will be printed on your membership card, and a renewal notice will be sent to you two months prior to your expiration date.


I lost my membership card!  What do I do?  Can I still have access to my benefits?

For lost membership cards, call 414-755-1965 x204 and we will issue you a new card.  Should you lose your card during the film festival, fear not!  Simply bring a photo ID with you to any box office to purchase tickets or merchandise until your new card arrives.


I need to change my postal address or my email address or my phone number…who can I contact?

For any changes to membership information, please contact: or call 414-755-1965 x204.


How much of my donation is tax-deductible?

Based on fair market value of the benefits, here is a breakdown of each level’s tax deductibility:


Festival Fan

Single: fully deductible

Dual: fully deductible


Film Lover

Single: $100 deductible

Dual: $160 deductible


Movie Star

Single: $200 deductible

Dual: $300 deductible


Film Director

Single: $715 deductible

Dual: $930 deductible


Movie Mogul

Single: $1,715 deductible

Dual: $2,430 deductible


How can I purchase early tickets?

Click here to purchase ticket 6-packs, and click here to purchase festival passes.


What is a voucher?

A voucher can be exchanged for a ticket to a specific festival film after the box office opens. (September 11 for Members, September 12 for General Public.)